There are people who believe that getting there is only half the fun. But everything that happens between your decision to leave the house and lying in a beach chair with a fruity drink in hand is just static, delayed, and stressful gratification. When traveling, you rely on the advice and support that travel experts offer online, and given the large number of content creators involved in the field, you are not alone.
So many touchpoints to interact with, so many ways to facilitate and improve the customer journey, and so many weaknesses for your business to overcome, content marketing in the travel and hospitality industry offers tremendous opportunities to build trust, create unforgettable moments and offer unique added value for intrepid world explorers, tired business travelers and everyone in between.
1. Understanding the Customer Journey
Wouldn’t it be great if someone searched a travel keyword, saw your paid search ad, clicked, and immediately converted? Shockingly, the present client journey is often far more unpredictable.
As defined by Think With Google, one individual can have many interactions with brands while exploring their travel. In one case, a lady named Amy did 34 searches, watched five recordings, and visited 380 web pages while exploring her trip to Disney World.
Tips to get to know:- People think and research all the time. Think of all the key moments that you can influence during the customer journey that ultimately lead to a conversion.
2. Define your Target Audience
The demographics of the customers you are trying to reach should be your first consideration. Who are you? For example, from the same Bing Travel Industry study, we know that women make 68% of searches for [family vacation ideas] and account for 69% of clicks. Women make up 59% of all travel-related searches and 62% of clicks.
3. Give them What they Want
Once you know who you’re addressing, it’s time to focus on what that audience wants. According to Bing’s research, the biggest search trends for [vacation ideas] include resorts, family vacations, and budget vacations.
Tips to get to know:- Make sure your offer tells people that you have what they want or need for their trip. That could mean tailoring your message for people who need affordable deals, want an all-inclusive resort, or are seeking outdoor activities.
4. Take them Where they Want to Go
Summer is a great time to go on road trips and cruises, visit national and state parks or amusement and theme parks, or visit international destinations.
Tips to get know:- We’re through the ideas and inspiration phase, people know where they’re going, which means they have higher buying intent, so get them there – increase your hard deals and deals.
5. Pay Attention to How People Search for Travel
People are switching between mobile devices and desktop computers. In general, most mobile travel users are looking for ideas and comparing prices, while most desktop travel users are ready (or almost ready) to buy or book a reservation. To travel on mobile devices, research by Google found that 75% of travelers ended up shopping on a desktop or laptop. (Another study by Google found that 90% of bookings are made on desktop computers.) Almost two-thirds of people check airfares and half of the hotel prices on their computers after shopping on their smartphones.
Tips to get know:- Target your campaigns to the right audience on the right device.
6. Bid On Your Brand Terms
Bidding on your brand terms means more clicks for you and fewer clicks for your competitors. Even if you have great visibility in organic search, chances are people will click and buy your competitor if you don’t run PPC ads. Increase incremental organic and paid clicks by up to 44% when you bid on your own branded terms. Bing Ads examines this in detail in its study of brand term bids.
Tips to get know:- Offer aggressive branding to ensure you are maximizing your SERP visibility.
7. Close the Loop with Remarketing
In the event, we realize a client’s journey which includes many hunts and visits to many site pages, then, at that point remarketing can be your most significant weapon. Remarketing guarantees that one connection somebody has with your brand isn’t the only communication.
Individuals who know and like your brand will be more open to your future informing, and they’re likewise to change over.
Tips to get to know:- The travel buying cycle can be a long and winding road. Use remarketing to make sure consumers keep coming back to you.
8. Reach Travelers at the Right Time
Now is the best time to win the hearts, minds, and purses of consumers. More precisely: spring. Search volume for [vacation ideas] peaked in April, according to Bing travel research. They set out on their journeys:
Cruises – Search demand peaks in January
Beaches – People visit beaches year-round, but search demand is highest during the winter months through spring.
Theme parks – The demand for search queries is strongest in winter and peaks in July.
Tips to get to know:- Make sure you have a strategy that keeps you visible during your most valuable season. If consumers don’t have any acquaintance with you or make a significant effort to discover you but they can’t find you, then they will not be accepted by you.
9. Embrace Facebook Ads
Search ads are great for taking advantage of existing demand, but you can also use Facebook ads to create new demand. This is how it works on Facebook, According to founder Larry Kim:
Advertise – Your brand advertises inspiring and memorable content designed with your target audience on Mind.
Bias – People see Facebook adverts but don’t necessarily act immediately. However, they become biased.
Win – When people need something that your product/service can solve, people will either do a branded search for you or do an unbranded search, but because they have heard from you, they will be more likely to click on your organic search result or PPC -Display (and convert).
Tips to get know:- Use Facebook advertisements now to power hobbies and generate the emblem affinity you will want later to power greater searches, greater clicks, and better conversion rates.
Being Subject Matter Experts Group for Digital Marketing and Technology we share industry updates and trending content. Our core expertise in SEO, SMM, Content marketing are reflected through our post.